A: Log in to your account, go to "My Orders", and view the real-time status of your order.
A: Regular areas take 3-5 business days; remote areas take 5-7 business days.
A: Unused items with original packaging can be returned within 60 days; customized goods are excluded.
A: Credit cards (Visa/Mastercard), PayPal, Alipay, and Apple Pay.
A: In-stock status is marked on the product detail page; out-of-stock items can be set for restock notifications.
A: Yes, a detailed size chart is attached to each product page; contact customer service for further help if needed.
A: Most products have a 1-year warranty. Provide photos of the issue, and we’ll arrange a replacement or refund.
A: Register an account to become a member; benefits include 5% off on first purchase, priority for new products, and birthday discounts.
A: Enter the promo code in the "Discount Code" box at checkout, then click "Apply" to enjoy the discount.
A: Orders can be modified/canceled within 2 hours of placement; once shipped, changes are not allowed.
A: Yes, we ship to 20+ countries (e.g., US, UK, Australia); customs duties are borne by the buyer.
A: Use the online chat (9:00-18:00 UTC) or send an email to support@yourdomain.com; we reply within 24 hours.
